77pub | Privacy Policy

1. Introduction

This Privacy Policy applies to all users of the 77pub online betting platform, including the website at 77pub.onl and the 77pub mobile app. It governs how we collect, store, use, and protect personal information you provide when registering an account, making deposits or withdrawals, placing bets, or otherwise using our services.

By creating and using a 77pub account, you acknowledge that you have read and understood this policy and consent to the processing of your personal data as described. If you do not agree to this policy, you must not use the platform.

2. Information We Collect

2.1 Account Registration Data

When you create a 77pub account, we collect the information you provide during the registration process. This typically includes your full legal name, date of birth, email address, mobile number, and a username and password of your choosing.

2.2 Identity Verification (KYC) Documents

To comply with our Know Your Customer (KYC) obligations, we may ask you to submit a government-issued ID (such as a Philippine passport, driver's licence, or national ID), a selfie for identity confirmation, and proof of address. These documents are used solely for verification and fraud prevention purposes.

2.3 Financial Transaction Data

We record details of deposits, withdrawals, and betting activity associated with your account. This includes transaction amounts, dates, payment references, and the payment methods used (for example, GCash, Maya, or bank transfer). We do not store full payment account credentials on our servers.

2.4 Device and Usage Data

When you access 77pub through a browser or the mobile app, we automatically collect certain technical data. This may include your IP address, device type and model, operating system, browser version, session duration, pages visited, and approximate location (at the country or city level). This information helps us maintain platform security and improve the user experience.

2.5 Communications

If you contact our support team, we retain the content of those conversations (including emails, chat logs, and support tickets) to assist with your queries and to improve our service quality.

3. How We Use Your Information

The personal information we collect is used for the following purposes:

• Account management: creating and maintaining your account, verifying your identity, and processing login requests.
• Transaction processing: handling deposits, withdrawals, bet settlements, and balance updates in Philippine Peso (PHP).
• Security and fraud prevention: detecting suspicious activity, preventing unauthorised access, and protecting the integrity of the platform.
• Customer support: responding to queries, resolving disputes, and following up on account-related issues.
• Responsible gaming: monitoring betting patterns to identify members who may need support, and enforcing deposit limits or self-exclusion requests.
• Platform improvement: analysing usage data to understand how members interact with the platform and to guide product decisions.
• Service communications: sending transactional notifications such as deposit confirmations, withdrawal updates, and security alerts. We do not send unsolicited promotional emails without consent.

4. Sharing of Information

4.1 We Do Not Sell Your Data

77pub does not sell, rent, or trade your personal information to third parties for commercial purposes. Your data is not passed to external marketing networks or advertising platforms.

4.2 Service Providers

We work with a small number of trusted service providers who help us operate the platform — for example, payment processors, identity verification services, and cloud infrastructure providers. These partners are given access only to the data they need to perform their specific function, and they are contractually required to handle that data securely and in accordance with this policy.

4.3 Legal Obligations

We may disclose your personal information if required to do so by Philippine law, court order, or legitimate requests from law enforcement or regulatory authorities. We will not share data beyond what is required by the applicable legal obligation.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. You will be notified of any such change through an update to this Privacy Policy.

5. Cookies and Tracking Technologies

77pub uses cookies and similar tracking technologies to operate the platform, remember your session preferences, and gather analytics data. The types of cookies we use include:

• Essential cookies: required for the platform to function correctly, including session management and security tokens. These cannot be disabled.
• Analytics cookies: used to understand how members navigate the platform, which pages are most visited, and where technical issues occur. This data is aggregated and not linked to individual identities.
• Preference cookies: used to remember settings such as language preferences or display options.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of your account.

6. Data Security

We take the security of your personal data seriously. All data transmitted between your device and the 77pub platform is protected using SSL/TLS encryption. Account access is secured with password authentication and OTP (one-time password) verification for sensitive actions.

Internally, access to personal data is restricted to authorised personnel on a need-to-know basis. KYC documents and financial records are stored in secured systems with access logging.

Despite these measures, no online system is completely immune to security risks. We encourage you to use a strong, unique password for your 77pub account and to enable OTP verification to add an extra layer of protection.

7. Data Retention

We retain your personal data for as long as your account remains active, and for a reasonable period thereafter as required by applicable laws and regulations. Transaction records and KYC documents may be kept for longer periods to comply with anti-money laundering and financial record-keeping obligations.

When data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention procedures.

8. Your Rights

As a 77pub member, you have the following rights in relation to your personal data:

• Access: you may request a copy of the personal data we hold about you.
• Correction: you may update inaccurate or incomplete information through your account settings or by contacting support.
• Deletion: you may request the deletion of your personal data, subject to our legal obligations to retain certain records.
• Restriction: you may ask us to limit how we process your data in certain circumstances.
• Objection: you may object to processing based on legitimate interests, including profiling for responsible gaming purposes.

To exercise any of these rights, contact our support team at [email protected]. We will respond to all requests within a reasonable timeframe. Note that some requests may be subject to identity verification before we can act on them.

9. Minors

77pub is strictly for users aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has created an account or provided personal data, we will close that account immediately and delete the associated data. If you believe a minor has registered on the platform, please notify us at [email protected] right away.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. We may also notify active members via email or an in-platform message for significant updates.

Continued use of 77pub after any changes are published constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.

11. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please get in touch with our support team:

• Email: [email protected]
• Support page: FAQ

For general platform information, you can also visit our About Us page or review our Terms & Conditions for the full rules governing use of the 77pub platform.